Service

Sewer Backups & Sewer Lines in Calgary

Calls answered 24 hours a day, 7 days a week

Sewage coming up through a floor drain? Call 311 first. The City of Calgary will check whether the blockage is in its sewer main. If the problem is on your property, call Copperline and we’ll take it from there.

Illustration of Copper Man, the Copperline mascot, feeding a drain snake from an orange machine into a basement floor drain.

What to Do Right Now

Stop running water into the house — no taps, no dishwasher, no washing machine.
Stay away from standing water near anything electrical, and keep it away from anyone in the house.
Move belongings off the floor if the basement is affected.
Then call and tell us which drains are backing up.

Sewage is backing up, or there’s a smell coming from a basement drain. Stop running water into the house and call — this is one worth looking at sooner rather than later.

Request a time

Call when you notice:

Wastewater returning through another fixture
Gurgling sounds coming from a drain

A puddle of water spreading around a round floor drain on a concrete basement floor, with a white plastic pipe against the wall and a basement window behind.

What we handle

Backups at the basement floor drain
Several fixtures backing up at once
Blockages that keep returning in the same line
Smells coming up from a drain
The line between the house and the street

What happens when you call Copperline?

We keep the initial questions brief and focused on getting the right help to your property.

What problem are you dealing with?
When do you need someone to inspect the problem?
Where in Calgary are you located?

Once we understand those three points, we can explain the next step and confirm current availability.

Call 587-333-8530Calls answered 24 hours a day, 7 days a week

Who does the work

Licensed plumbers carry out the work.

How Copperline works

Questions

When more than one fixture backs up together it usually points to the shared line rather than any single drain. Say so on the call — it changes what the visit needs to be.

A blockage that returns can point to something narrowing the line rather than simply filling it. That’s a question worth asking the plumber on the visit.

Sewage backing up into the house is worth a call sooner, particularly with a finished basement underneath.