About
A Calgary plumbing company
Copperline works only in Calgary. Call or text any time, day or night, and we’ll ask what’s going on, explain the next step, and check availability before anything is booked.
Calls answered 24 hours a day, 7 days a week
The two owners behind your call
We started Copperline to bring clearer pricing and better communication to home plumbing in Calgary. We work only in Calgary, and calls are answered 24 hours a day, 7 days a week.
Our goal is for every homeowner who calls us to know what the visit involves, who’s doing the work and what happens next, before anything is booked. You approve the price before any work starts, and we stay your point of contact for every job we contract.
If something’s wrong at home, call us any time and tell us what’s going on.
Who does the work
Licensed plumbers carry out the plumbing, either for Copperline or for a partner company with your consent. Some jobs are quoted and invoiced by Copperline. When a partner company is the better fit, we tell you before anything is booked, and they quote and invoice you directly. It’s worth knowing before you pick up the phone rather than after.
Some larger or specialist work is better handled by a company that does it every day. When that’s the case we say so on the call, connect you with them, and explain that they book and invoice you directly. You’ll know which arrangement applies before anything is booked. Before a partner company gets its first job from us, it shows us its plumbers’ Alberta trade certificates, proof of liability insurance and WCB clearance.
What we don’t do
We don’t put a price on a job without seeing it, and we don’t promise a time we can’t keep. The licence belongs to the plumbers doing the work, not to Copperline, and we say so plainly rather than borrowing it.
How a job works
Call, and you’ll know what happens next before anything is booked.
- STEP 1
You call and describe it
Where it is, what it’s doing, how urgent it feels. A few questions is usually enough.
- STEP 2
We tell you what happens next
What the visit involves and who’s doing the work, before anything is booked.
- STEP 3
A licensed plumber does the work
The plumber explains the price before any work starts. Your quote and invoice come from Copperline or, if a partner company is the better fit, from them; we tell you which first. You can always call us if anything comes up.
Tell us what’s going on.
Calls answered 24 hours a day, 7 days a week