When to Call an Emergency Plumber in Calgary
Call for emergency plumbing when the problem threatens your property, prevents essential plumbing from working or creates a sanitation concern.
Common plumbing emergencies include:
- Burst or frozen pipes
- Active water leaks
- Overflowing toilets
- Completely blocked drains
- Sewer backups
- Leaking hot water tanks
- Failed shut-off valves
- Sudden loss of water
- Plumbing problems causing water damage
A slowly dripping faucet can usually be scheduled as a standard repair. A pipe releasing water, sewage entering the home or a fixture that will not stop overflowing requires more immediate attention. If you are unsure whether your problem is urgent, call Copperline and describe what is happening.
Emergency Plumbing Services for Calgary Homes
Burst pipes and water leaks
A burst pipe or uncontrolled leak can release a large amount of water in a short time. Shut off the closest fixture valve or your home's main water supply if you can reach it safely.
Copperline provides emergency plumbing repair for burst pipes, leaking supply lines, damaged fittings and failed shut-off valves.
Overflowing toilets and clogged drains
Stop using an overflowing toilet or backed-up drain. Flushing again or running nearby fixtures may force more water into the affected area.
A simple clog may respond to a plunger. Recurring, severe or overflowing blockages may require professional drain cleaning.
Sewer backups
Stop using toilets, sinks, showers, washing machines and dishwashers when wastewater is backing up into your home. Avoid contact with sewage and keep children and pets away from the affected area.
If you are unsure whether a sewer backup originates from your property or City infrastructure, call Calgary 311. The City can help determine whether an inspection is required before you arrange private plumbing service.
Leaking hot water tanks
Water around the base of a hot water tank can indicate a failing valve, connection or tank. If the tank is actively leaking, shut off its water supply if you know how to do so safely and call for service.
A complete loss of hot water may not always be an emergency, but an actively leaking tank should be addressed promptly.
Failed shut-off valves
A damaged or seized shut-off valve can prevent you from controlling water during a leak. Depending on the valve's location, the affected fixture or the home's main water supply may need to remain off until repairs are completed.
What to Do During a Plumbing Emergency
Taking a few immediate steps may help reduce damage while you arrange emergency plumbing services:
- Shut off the water. Use the closest fixture valve or the main water shut-off if it is safe and accessible.
- Stay clear of electrical hazards. Do not enter standing water near outlets, appliances, electrical panels or exposed wiring.
- Stop using affected fixtures. Do not flush toilets or run water into a blocked or backed-up drain.
- Contain minor leaks when safe. Place a bucket under a small leak and move belongings away from the affected area.
- Call Copperline. Tell us what the problem is, how urgent it appears and where in Calgary you are located.
Do not open walls, disconnect a hot water tank or attempt a complicated pipe repair unless you are properly qualified.